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How tpower2 Protects Your Account Data

We collect only what's needed to run your account — your name, contact details and the payment trail from Touch 'n Go eWallet, Boost or GrabPay transfers.

Account Data HandlingPayment Trail RecordsCookie SettingsData Access Requests
tpower2 How tpower2 Protects Your Account Data
WHERE TO ASK

Where To Ask About Your Data

Live Chat Our live chat sits inside your account dashboard — ask what data we hold on your profile or your Touch 'n Go eWallet transaction history and we'll point you to the right form.
Account Support Email Send a written request if you want a copy of your account data, a correction, or removal of old payment records tied to Boost or GrabPay transfers.
In-App Help Centre Open the help section from your mobile account menu to find the data request form without leaving the app you already use to check your balance.
HOW WE HANDLE DATA

Data Handling, Cookies And Account Security

Account Data We Keep

We store your registration details, login history and the payment reference tied to each Touch 'n Go eWallet, Boost or GrabPay transfer so we can verify a withdrawal without repeat proof.

Cookie Use On tpower2

Cookies keep your session open while you move between slots like Gold Roulette or Wave Crash Game and your account wallet, and remember your display settings — not used to sell your data.

Account Security Steps

Your login is tied to device checks and an OTP step at sign-in, and we flag unusual account activity before any withdrawal request tied to your payment method gets processed.

Retention And Change Requests

We keep account and payment records only as long as account-security and verification rules require, and you can write in to correct, export or ask us to remove data we no longer need.

Privacy Policy Questions From Our Players

We collect your name, contact details, date of birth for verification, and the payment trail from Touch 'n Go eWallet, Boost or GrabPay transfers on your account.

We don't sell your data. We only pass details to a payment provider or verification partner when needed to process a transfer or confirm a withdrawal request.

Write in through our account support email or ask through live chat, and we'll confirm what's on file, including your payment and login history.

Yes — send a request and we'll correct or remove data we're not required to keep for payment verification or account-security reasons.

We use cookies to keep your session active and remember display settings. You can manage or clear them through your browser or app settings at any time.

We keep a transaction reference for each deposit and withdrawal tied to Touch 'n Go eWallet, Boost or GrabPay, so we can verify account activity and resolve support queries.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.